Glossary

Quick reference for terms used in the Hotelium PMS manual.

Term	Meaning
ADR	Average Daily Rate — Total room revenue divided by number of rooms sold (or occupied) for a given period.
AR / Account Receivable	A credit account for a company or travel agent; charges are billed directly to the account rather than collected from the guest at checkout.
Audit run	One execution of night audit for a given business date.
Business date	The "today" date used for reservations, rates, and reporting (same as system date when that is used).
Cash register	A logical register used for cashier login; each cashier session is tied to a register.
Check-in	Marking a reservation as in-house; guest is occupying the room.
Check-out	Marking a reservation as departed; stay is complete.
Configuration	System settings and reference data (rooms, rates, codes, etc.); same as System Settings.
Daily rate	A custom per-night rate override applied to individual nights of a stay, instead of a flat nightly rate.
Deposit	An advance payment collected at reservation time, required by certain reservation types.
FIT	Free Independent Traveller — An individual (non-group) reservation. Shown as a separate section from group (Party) reservations in the cashier transaction list.
FO Status	Front Office Status — Whether a room is Vacant or Occupied from the front desk perspective.
Folio	Guest bill for a stay; list of charges and payments. A reservation can have one or more folios.
Force logout wait	The number of seconds the system waits before logging out users without night audit permission when night audit is running.
Group / Party	A set of reservations linked under one group ID, often for a corporate booking or event. The first reservation holds the deposit for the group.
IATA number	International Air Transport Association number — the standard identifier for travel agencies.
In-house	Guest is currently staying (checked in, not yet checked out).
Journal by Transaction	A cashiering screen showing all billing items and payments across reservations for a date range, filterable by cashier, room, and transaction code.
Market	A category or segment used in rate setup to group business (e.g. corporate, leisure, FIT). Used for pricing and reporting.
Night audit	End-of-day process that posts room revenue, advances the business date, and produces reports.
No-show	A reservation where the guest did not arrive and did not cancel; the stay is treated as lost or no-show per property policy.
NRC	National Registration Card — a national identity document number recorded on guest profiles.
Occupancy	Percentage of rooms sold or occupied (occupied rooms ÷ total rooms × 100) for a given date or period.
OOO / Out of Order	A room taken out of sale due to repair or damage; excluded from availability.
OOS / Out of Service	A room temporarily withdrawn from inventory (e.g. for refurbishment); excluded from availability.
Package	A rate that bundles room nights with other services (e.g. breakfast, spa, parking); defined in rate setup.
Party	See Group.
Post (charge)	Add a charge to a folio (e.g. room, minibar, tax).
Post Room Charge	The process of posting room revenue to a guest's folio for a specific night, either automatically during night audit or manually.
Profile	Guest or payer record: individual (person), company, or travel agent.
Purpose of Stay	A code on a reservation indicating why the guest is visiting (e.g. Business, Leisure, Conference).
Reservation	A booking for a stay: guest, dates, room, rate, status.
RevPAR	Revenue Per Available Room — Total room revenue divided by total rooms available for a given period (ADR × occupancy).
Room chart	A visual floor-by-floor grid showing room status for a selected date; used for walk-ins and quick room assignment.
Room move	Moving an in-house guest from their current room to another room of the same type.
Room plan	Calendar-style view of rooms and their occupancy by date range; used for availability and reservation creation.
Routing	Sending part or all of a bill to another profile (e.g. company, travel agent).
Shift drop / Cashier close	The process of closing a cashier's shift, recording cash and payment totals, before running night audit.
Source	Where a reservation comes from (e.g. direct, OTA, travel agent, walk-in); used in rate setup and reporting.
System date	Same as business date when the property uses a separate "hotel date" for operations.
Track It	The item-tracking system used for Lost & Found; items are categorised by group, type, action, and location.
Transaction code	Code that defines a type of charge or adjustment (e.g. room, tax, F&B).
Trial balance	A report showing total debits, credits, and net balance per transaction code for a night audit run.
Void	Cancel a charge or payment so it no longer counts in the balance.
Waitlist	List of requests when no suitable room or rate is available; can be converted to a reservation later.
Walk-in	A guest who arrives without a reservation and is given a room on the spot; often recorded as a source or booking type.