Profile Setup

Profile setup includes reference data used in individual, company, and travel agent profiles: preferences, VIP levels, loyalty tiers, titles, languages, nationalities, regions, countries, territories, states, districts, cities, postal codes, and inactive reason.

In the PMS, these screens are under Configuration → Profile. What you see depends on user permissions.

Sub-items

Sub-menu	Purpose
Preferences	Guest or profile preferences (e.g. bed type, floor, newspaper).
VIP Levels	VIP or loyalty levels for classifying guests.
Loyalty Tiers	Loyalty program tiers.
Titles	Salutations or titles (e.g. Mr, Ms, Dr).
Languages	Languages offered or stored for profiles.
Nationalities	Nationalities used in profile and reporting.
Regions	Regions (e.g. for address or reporting).
Countries	Countries for address and reporting.
Territories	Territories within a country, if used.
States	States or provinces.
Districts	Districts within a state or city, if used.
Cities	Cities for address.
Postal Codes	Postal or ZIP codes.
Inactive Reason	Reasons for marking a profile or rate inactive.
Visa Types	Visa type codes for guest travel documents (e.g. Tourist, Business, Transit).

Typical workflow

1. Define Countries (and Regions, Territories, States, Districts, Cities, Postal Codes if your property uses them).
2. Define Titles, Languages, Nationalities.
3. Define VIP Levels, Preferences, Loyalty Tiers if used.
4. Define Inactive Reason if needed for profiles or rates.

From the sidebar, go to Configuration → Profile, then open the sub-item you need.

See also

• Configuration Overview — All configuration menus, including Profile.
• Profiles overview — Using individual, company, and travel agent profiles in reservations and billing.