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Reservation Setup

Reservation setup includes room types, room classes, rooms, reservation types, reservation methods, booking types, business segments, floor plans, special requests, room status, room move, trace/origin/alert codes, discount/cancel/waitlist/lost/refused reasons, and inactive reasons.

Sub-items

Sub-menuPurpose
Room ClassesBroad room category (e.g. Standard, Deluxe).
Room TypesSpecific type (e.g. Standard King, Deluxe Twin).
RoomsAdd or edit rooms, room number, type, floor, section.
Reservation Typese.g. FIT, Group, Travel Agent.
Reservation Methodse.g. Phone, Web, Walk-in.
Booking Typese.g. Guaranteed, Non-guaranteed.
Business SegmentsMarket segment (e.g. Corporate, Leisure).
Floor PlansLayout or floor grouping for room plan.
Special Requestse.g. High floor, Late checkout.
Room StatusStatuses for room state (e.g. Available, Out of Order).
Room MoveReasons for moving a guest to another room.
Trace CodesInternal trace or follow-up.
Origin CodesOrigin of the reservation (e.g. region, campaign).
Alert CodesAlerts or flags on the reservation.
Discount ReasonsReason for a discount.
Cancellation ReasonsReason for cancelling a reservation.
Waitlist ReasonsReason or type for waitlist.
Lost ReasonsWhy a reservation was lost.
Refused ReasonsWhy a reservation was refused.
Inactive ReasonsReasons for marking a profile, rate, or other entity inactive.
Purpose of StayReason codes for why a guest is visiting (e.g. Business, Leisure, Conference).

Access via Configuration → Reservation in the PMS. What you see depends on user permissions.