Reservation Setup
Reservation setup includes room types, room classes, rooms, reservation types, reservation methods, booking types, business segments, floor plans, special requests, room status, room move, trace/origin/alert codes, discount/cancel/waitlist/lost/refused reasons, and inactive reasons.
Sub-items
| Sub-menu | Purpose |
|---|---|
| Room Classes | Broad room category (e.g. Standard, Deluxe). |
| Room Types | Specific type (e.g. Standard King, Deluxe Twin). |
| Rooms | Add or edit rooms, room number, type, floor, section. |
| Reservation Types | e.g. FIT, Group, Travel Agent. |
| Reservation Methods | e.g. Phone, Web, Walk-in. |
| Booking Types | e.g. Guaranteed, Non-guaranteed. |
| Business Segments | Market segment (e.g. Corporate, Leisure). |
| Floor Plans | Layout or floor grouping for room plan. |
| Special Requests | e.g. High floor, Late checkout. |
| Room Status | Statuses for room state (e.g. Available, Out of Order). |
| Room Move | Reasons for moving a guest to another room. |
| Trace Codes | Internal trace or follow-up. |
| Origin Codes | Origin of the reservation (e.g. region, campaign). |
| Alert Codes | Alerts or flags on the reservation. |
| Discount Reasons | Reason for a discount. |
| Cancellation Reasons | Reason for cancelling a reservation. |
| Waitlist Reasons | Reason or type for waitlist. |
| Lost Reasons | Why a reservation was lost. |
| Refused Reasons | Why a reservation was refused. |
| Inactive Reasons | Reasons for marking a profile, rate, or other entity inactive. |
| Purpose of Stay | Reason codes for why a guest is visiting (e.g. Business, Leisure, Conference). |
Access via Configuration → Reservation in the PMS. What you see depends on user permissions.