Departures

The Departures view shows all in-house reservations with a departure date on the selected date. Use it to prepare folios, process check-outs, and hand rooms back to housekeeping.

Access

From the sidebar: Reservation → Departures tab (or filter the reservation list by departure date).

What You See

Reservations with departure date matching the selected date, showing:

• Reservation ID and guest name
• Room number and room type
• Arrival and departure dates, nights
• Reservation status (In-House)
• ETD (estimated departure time) if set
• Folio balance or link to billing

Preparing for Departures

Before checking out a guest:

1. Open the reservation and review the folio in Cashiering → Transaction.
2. Post any outstanding charges (e.g. last night's room charge, minibar, late checkout fee).
3. Confirm the folio balance is zero or collect the remaining payment.
4. If the guest is paying by company or travel agent routing, confirm the routing is set up correctly.

Checking Out

From the departures list or the reservation detail:

1. Open the reservation.
2. Ensure the folio balance is settled (zero or routed to a payer).
3. Click Check Out. The status changes to Checked Out.
4. The reservation moves to Front Desk → Checked-Out.
5. The room status updates to Vacant Dirty — housekeeping will clean it.

Quick Checkout

For multiple departures, use Cashiering → Quick Checkout to process several reservations at once without opening each folio individually.

Late Checkout

If a guest stays past the standard checkout time, post a late checkout charge from Cashiering → Transaction before checking out.

See also

• All Reservations — Full reservation list.
• Arrivals — Guests checking in today.
• Front Desk → Checked-Out — Departed guests list.
• Cashiering → Transaction — Settle folio before checkout.
• Cashiering → Quick Checkout — Batch checkout for multiple departures.
• Housekeeping → Room Status — Room becomes Vacant Dirty after checkout.